Tenants, Merchants, Stores & Prices
Tenants, merchants, stores, fuel products and the price lists that tie them together.
How-to guides
- Set up your catalog from trade profiles
Pick your business trade types during merchant onboarding and get SKUs and services created for you.
- Add, edit or deactivate a SKU or service
Maintain your catalog — create a SKU with its VAT rate and fuel item, add services, and deactivate items you no longer sell.
- Review and confirm a store's fuel prices
Choose the store's price zone, review the government fuel prices for it, and confirm them into the store's price list.
- Add prices for many stores at once
Re-price several stores and every SKU in one submit, starting from the government price for the batch's zone.
- Find, edit and retire price list entries
Use the Active and Expired tabs, edit a single price, and end a price by setting its end date.
- Create or edit a store
Add a store with its address, map location, operating hours and photo, or change them later.
- Find stores that sell a fuel
Narrow the store list, the store map or the Driver App store pickers to stores that currently sell a given fuel.
- Look up a customer's billing details
As a merchant, see the legal name, tax code and address of a tenant you trade with, to issue a VAT invoice.
- Stop your fleet from using a merchant
Add a merchant to your company's excluded list so its stores disappear for your users and drivers, or remove it again.
- Manage departments
Create, rename, deactivate or delete the departments your users and vehicles are grouped into.
- Deactivate or reactivate a record
Switch a store, SKU, service, vehicle, driver, department or working shift off and on again, or pause an integration's sync.
Reference
- Tenants
The tenant (fleet company) record — legal and billing identity, tax code, excluded merchants, departments and how operators find it.
- Merchants
The merchant record — tax code, integration type, receiving account, what tenants see of it and how operators find it.
- Stores
The store record and its list and detail pages — fields, filters, the export, the cards each role sees, and the merchant detail tenants never see.
- Store operating hours and open status
How a store's weekly hours are stored and edited, and how the open / closing soon / closed / not configured signal is worked out.
- Store locations and photos
Where a store's map pin and photo come from — address autocomplete, Google Maps matching, uploaded photos and the photo fallback order.
- Which stores tenants and drivers can see
The rules that decide whether a store appears to a fleet — payable merchant, prices, hours, order type, exclusions, integrations and Petrolimex QR access.
- Store locations map
The store map on the web portal and in the Driver App — who sees which pins, the pin popup, fuel chips, and what happens when the map cannot load.
- SKUs and services
The merchant's own catalog — SKU types, units, VAT rate, the government fuel item every fuel SKU links to, services, and trade-profile templates.
- Price lists
A price row per store and SKU or service — effective window, active / scheduled / expired, VAT-inclusive basis, currency, and how a price is resolved.
- VAT rates and VAT-inclusive prices
How VAT is set per SKU, how a price list declares whether its price includes VAT, and how order lines snapshot both.
- Government fuel items and fuel filters
The national list of fuel items every fuel SKU maps to, and how stores, the map and the Driver App filter by fuel.
- Government fuel prices
The official retail fuel price per item and zone — where each price comes from, which source wins, and how stale or conflicting prices are flagged.
- Fuel price zones
Zone 1 and Zone 2 official prices, how each store gets its zone (rule or manual), and the yearly zone decision.
- Active and inactive records
What deactivating a store, SKU, service, vehicle, driver, department, shift or integration does — who still sees it, where it disappears, and how it is audited.