Portal, Dashboard & Notifications

The web portal's navigation, dashboards, detail pages and in-app notifications.

How-to guides

• Add a note to a record

  Write a note on a record's detail page so colleagues can see your observations and decisions in date order.

• Check who changed a record and when

  Read a record's Recent activity card and open its audit log to see each change, who made it and when.

• Change the portal language and display theme

  Switch between English and Vietnamese, switch light or dark display, and use the portal on a phone or tablet.

Reference

• Portal layout and menu

  The parts of every portal screen — sidebar menu, header tools, breadcrumbs — and why a user sees the menu entries they see.

• Dashboards

  What the dashboard shows after sign-in for tenant, merchant and platform users, and when a tile appears.

• Record detail pages

  How every record's detail page is laid out — header with status and actions, information cards, photos, recent activity, notes and audit link.

• Status badges, messages and confirmations

  What status badge colours mean, how the portal reports success and errors, how empty lists read, and which actions ask for confirmation.

• Notification types and alerts

  The events that notify users — orders, wallet top-ups and transactions, document expiry, credit thresholds, settlements — who receives each and how urgent it is.

• Notification channels and urgency

  How a notification reaches people — in the portal, as a mobile push, or by SMS — by urgency tier, and in which language.

• Language, dates and number formats

  The portal's two languages, how dates, times and money are written, and the Vietnamese business terms the portal uses.