Refuel, Fuel Limits & OCR

Refuelling at the pump: fuel limits, odometer and receipt capture, OCR and fuel-partner integrations.

How-to guides

• Refuel at a PVoil station

  Pick the PVoil station, optionally capture the odometer, scan the pump's QR and confirm the amount in the Driver App.

• Refuel at a Petrolimex station

  Enter the quantity you need and show your vehicle's Petrolimex QR to the attendant from the Driver App.

• Ask for approval when a refuel is blocked

  See why a refuel was blocked, send it to your supervisor for approval, and continue fuelling or start a new order once they decide.

• Approve or reject a blocked refuel

  Open the refuel unblock queue, check the block reason and the vehicle's recent refuels, then approve a quantity or reject with a reason.

• Set a vehicle's refuel limit

  Choose full tank, fixed quantity or GPS-based allowance for a vehicle and set its per-fill litre cap.

• Record a vehicle's starting fuel and consumption norm

  Enter the vehicle's initial fuel in tank and add a new consumption norm from a given date, keeping the full history.

• Record why a refuel's consumption was abnormal

  Add a justification note to a refuel order so later reviewers see why an unusual fuel consumption was legitimate.

• Add or replace a vehicle's Petrolimex QR

  Enter the static Petrolimex QR a vehicle shows at the pump — as text or an image — and replace or remove it later.

• Set up your Petrolimex ID credential

  Store your company's Petrolimex ID login so Petrolimex invoices are fetched for you and your drivers can use Petrolimex stations.

• Resolve OCR corrections and pump discrepancies

  Work through odometer and pump readings the system could not confirm, and driver-versus-merchant pump disagreements, from the review queue.

• Verify documents a driver uploaded

  Check the fields read from a driver's uploaded document, fix them if needed, and verify or reject it from the review queue.

• Review flagged odometer readings

  Open the odometer review list, compare each flagged reading with its photo and the last verified value, then approve, reject or fix and apply it.

Reference

• Refuel orders

  What a refuel order records — vehicle, driver, store, fuel, quantity, odometer and photos — and the three ways one is created at the pump.

• Refuel order statuses

  Every status a refuel order can be in for each of the three pump flows, what moves it on, and which statuses are refuel-only.

• Refuel limits

  How the platform decides how much a vehicle may refuel — full tank, fixed quantity or GPS-based allowance — the per-fill litre cap, and why a refuel is blocked.

• Fuel in tank and consumption norms

  The vehicle's initial fuel in tank, its effective-dated consumption norms with history, and the running tank estimate the GPS-based limit uses.

• Blocked refuels and supervisor approval

  What a BLOCKED refuel order is, the block reasons, the escalate → approve or reject → resume cycle, who can decide, and when a request expires.

• Refuelling at PVoil stations

  How the PVoil scan-to-pay flow works — the pump's QR, the wallet hold, confirmation of the actual amount, settlement in the background and cancellations.

• Refuelling at Petrolimex stations (static QR)

  How the Petrolimex flow works — one static QR per vehicle, no wallet hold, an order that waits for the Petrolimex invoice, and the Adjusted flag when the invoice differs.

• Odometer and pump photo readings

  How odometer and pump photos become readings — the photo-quality check, background verification, when the driver's own value is kept and when a reading goes to review.

• Document field extraction

  How the platform reads a driver's licence, vehicle registration, insurance or medical certificate, pre-fills its fields, links a vehicle document by plate, and sends it for verification.

• Review queue

  The supervisor review queue — documents awaiting verification, OCR corrections and pump-reading discrepancies — what each item shows, the decisions available, and who can act.