Adjust the maintenance schedule for a vehicle type

How-to guide Who can do this: Tenant Owner, Tenant Admin, Tenant Supervisor

Change how often a service is due for all your vehicles of one model, for example a shorter oil-change interval for trucks on rough roads, and go back to the platform default when you no longer need it.

Before you start#

• You need to be a Tenant Owner, Tenant Admin or Tenant Supervisor.
• Your company's plan must include maintenance.
• Open Vehicle Types under the Fleet section of the menu.
• How intervals and break-in work: Maintenance schedule templates.

Steps#

1. Find the model. My Fleet lists the models your company runs, with how many vehicles each; All Vehicle Types lists every other model with a maintenance template, so you can set intervals before you buy one.
2. To narrow the list, use Search (brand, model or year) and Fuel type, then click Apply. All Vehicle Types is shown 20 models per page.
3. Expand the model's row. Each item shows Service, Trigger, Effective Interval and Break-in Milestones. An overridden value is highlighted, with the platform value shown under it after Platform:.
4. On the item to change, click Edit override. A dialog titled "Override:" and the service name opens.
5. Fill in only what you want to change:
   • Interval (km) and Interval (months): leave blank to inherit the platform value;
   • Break-in milestones (JSON): a list of odometer values such as [1000, 3000]; [] switches the break-in off, blank inherits;
   • Notes.
6. Click Save. The page shows "Override saved — N vehicle(s) will be recalculated in the next few seconds." and reloads unfiltered, on the first page.

Go back to the platform default#

1. On the overridden item, click Reset and confirm "Reset to platform default?"
2. The page shows "Override reset — platform defaults restored." The vehicles are recalculated with the platform values.

What happens next#

• The override applies to all your company's active vehicles of that model; their due points and statuses are recalculated shortly after saving. See Vehicle maintenance status.
• Fields you left blank keep following the platform, including later platform changes.
• An override on a model you do not run yet takes effect when you add vehicles of that model.

Rules and limits#

• You can change only an item's numbers, not its Trigger; an interval the trigger does not use has no effect. See Maintenance schedule templates.
• An override belongs to your company only; other companies keep the platform values.
• You cannot add or remove services from a model's template.
• Break-in milestones must be positive whole numbers, each larger than the one before.

If something goes wrong#

Related#

• Maintenance schedule templates
• Vehicle maintenance status